.refund-page{background:#fff}.refund-hero{background:linear-gradient(135deg, var(--primary-50) 0%, var(--neutral-50) 100%);padding:var(--space-2xl) 0;text-align:center}.refund-label{color:var(--primary-600);text-transform:uppercase;letter-spacing:.05em;margin-bottom:.75rem;font-size:.875rem;font-weight:600;display:inline-block}.refund-hero h1{color:var(--neutral-900);margin:0 0 1rem;font-size:clamp(2rem,5vw,3rem);font-weight:700}.refund-subtitle{color:var(--neutral-600);max-width:700px;margin:0 auto 1.5rem;font-size:1.125rem;line-height:1.6}.refund-meta{color:var(--neutral-500);flex-wrap:wrap;justify-content:center;gap:2rem;font-size:.9rem;display:flex}.refund-meta span{gap:.5rem;display:flex}.refund-content{padding:var(--space-xl) 0 var(--space-2xl)}.refund-layout{grid-template-columns:280px 1fr;align-items:start;gap:3rem;display:grid}@media (max-width:1024px){.refund-layout{grid-template-columns:1fr;gap:2rem}}.refund-toc{background:var(--neutral-50);border-radius:12px;padding:1.5rem;position:sticky;top:100px}@media (max-width:1024px){.refund-toc{position:static}}.refund-toc h2{color:var(--neutral-900);border-bottom:1px solid var(--neutral-200);margin:0 0 1rem;padding-bottom:.75rem;font-size:1rem;font-weight:600}.refund-toc ul{flex-direction:column;gap:.25rem;margin:0;padding:0;list-style:none;display:flex}.refund-toc a{color:var(--neutral-600);border-radius:6px;padding:.5rem .75rem;font-size:.875rem;text-decoration:none;transition:all .15s;display:block}.refund-toc a:hover{background:var(--primary-50);color:var(--primary-700)}.refund-body{max-width:900px}.refund-highlight{background:linear-gradient(135deg, var(--primary-50) 0%, #e0e7ff 100%);border-left:4px solid var(--primary-600);border-radius:0 12px 12px 0;margin-bottom:2rem;padding:1.5rem 2rem}.refund-highlight h3{color:var(--primary-800);margin:0 0 .75rem;font-size:1.125rem;font-weight:600}.refund-highlight p{color:var(--primary-700);margin:0;line-height:1.7}.refund-section{border-bottom:1px solid var(--neutral-100);padding:2rem 0}.refund-section:last-child{border-bottom:none}.refund-section h2{color:var(--neutral-900);margin:0 0 1rem;scroll-margin-top:100px;font-size:1.5rem;font-weight:700}.refund-section h3{color:var(--neutral-800);margin:1.5rem 0 .75rem;font-size:1.125rem;font-weight:600}.refund-section h4{color:var(--neutral-800);margin:1rem 0 .5rem;font-size:1rem;font-weight:600}.refund-section p{color:var(--neutral-700);margin:0 0 1rem;line-height:1.7}.refund-section ul,.refund-section ol{margin:0 0 1rem;padding-left:1.5rem}.refund-section li{color:var(--neutral-700);margin-bottom:.5rem;line-height:1.7}.refund-section li strong{color:var(--neutral-900)}.refund-section a{color:var(--primary-600);text-decoration:none}.refund-section a:hover{text-decoration:underline}.key-points{grid-template-columns:repeat(3,1fr);gap:1rem;margin:1.5rem 0;display:grid}@media (max-width:768px){.key-points{grid-template-columns:1fr}}.key-point{background:var(--neutral-50);border-radius:10px;gap:1rem;padding:1rem;display:flex}.key-icon{width:40px;height:40px;color:var(--primary-600);background:#fff;border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;display:flex;box-shadow:0 2px 6px #0000000d}.key-point strong{color:var(--neutral-900);margin-bottom:.25rem;font-size:.95rem;display:block}.key-point p{color:var(--neutral-600);margin:0;font-size:.875rem;line-height:1.5}.service-policies{flex-direction:column;gap:1.5rem;margin-top:1.5rem;display:flex}.policy-card{border:1px solid var(--neutral-200);background:#fff;border-radius:12px;overflow:hidden}.policy-header{background:var(--neutral-50);border-bottom:1px solid var(--neutral-100);justify-content:space-between;align-items:center;padding:1.25rem 1.5rem;display:flex}.policy-header h3{color:var(--neutral-900);margin:0;font-size:1.1rem;font-weight:600}.policy-tag{background:var(--primary-100);color:var(--primary-700);border-radius:9999px;padding:.25rem .75rem;font-size:.75rem;font-weight:500}.policy-content{padding:1.5rem}.policy-content h4{color:var(--primary-700);border-bottom:1px solid var(--neutral-100);margin:0 0 .75rem;padding-bottom:.5rem;font-size:.95rem;font-weight:600}.policy-content h4:not(:first-child){margin-top:1.5rem}.policy-content ul{margin:0;padding-left:1.25rem}.policy-content li{margin-bottom:.5rem;font-size:.9rem}.process-steps{flex-direction:column;gap:1rem;margin:1.5rem 0;display:flex}.process-step{background:var(--neutral-50);border-radius:10px;gap:1rem;padding:1.25rem;display:flex}.step-number{background:var(--primary-600);color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;font-size:.9rem;font-weight:600;display:flex}.step-content h4{color:var(--neutral-900);margin:0 0 .5rem;font-size:1rem;font-weight:600}.step-content p{color:var(--neutral-600);margin:0;font-size:.9rem;line-height:1.6}.eligibility-grid{grid-template-columns:repeat(2,1fr);gap:1.5rem;margin:1.5rem 0;display:grid}@media (max-width:768px){.eligibility-grid{grid-template-columns:1fr}}.eligibility-card{border-radius:12px;padding:1.5rem}.eligibility-card.eligible{background:#ecfdf5;border:1px solid #10b981}.eligibility-card.ineligible{background:#fef2f2;border:1px solid #ef4444}.eligibility-card h4{margin:0 0 1rem;font-size:1rem;font-weight:600}.eligibility-card.eligible h4{color:#065f46}.eligibility-card.ineligible h4{color:#991b1b}.eligibility-card ul{margin:0;padding-left:1.25rem}.eligibility-card li{margin-bottom:.5rem;font-size:.9rem}.eligibility-card.eligible li{color:#047857}.eligibility-card.ineligible li{color:#b91c1c}.enterprise-terms{grid-template-columns:repeat(2,1fr);gap:1rem;margin:1.5rem 0;display:grid}@media (max-width:768px){.enterprise-terms{grid-template-columns:1fr}}.enterprise-item{background:var(--neutral-50);border-radius:10px;padding:1.25rem}.enterprise-item h4{color:var(--primary-700);margin:0 0 .5rem;font-size:.95rem;font-weight:600}.enterprise-item p{color:var(--neutral-600);margin:0;font-size:.9rem;line-height:1.6}.contact-grid{grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:1rem;margin:1.5rem 0;display:grid}.contact-card{background:var(--neutral-50);border-radius:10px;padding:1.25rem}.contact-card h4{color:var(--primary-700);margin:0 0 .5rem;font-size:.9rem;font-weight:600}.contact-card p{margin:0;font-size:.9rem}.contact-card a{color:var(--primary-600);text-decoration:none}.contact-card a:hover{text-decoration:underline}.mailing-address{background:var(--neutral-50);border-radius:10px;margin-top:1rem;padding:1.25rem;display:inline-block}.mailing-address p{color:var(--neutral-700);margin:0;font-size:.9rem}.refund-footer{border-top:1px solid var(--neutral-200);margin-top:2rem;padding-top:2rem}.refund-footer p{color:var(--neutral-600);margin:0 0 1rem;font-size:.9rem}.refund-footer a{color:var(--primary-600);text-decoration:none}.refund-footer a:hover{text-decoration:underline}@media (max-width:768px){.refund-hero{padding:var(--space-xl) 0}.refund-meta{flex-direction:column;gap:.5rem}.policy-header{flex-direction:column;align-items:flex-start;gap:.5rem}}